Welcome to PrimeCall 👋
Let's get your new phone service ready. This takes about 10–15 minutes, and you can stop and come back anytime — your answers are saved as you go.
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1
Your details
Who we should work with
To do
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2
Phone numbers
Keep your numbers or get new ones
To do
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3
Emergency address
Where 911 calls report from
To do
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4
Team & extensions
People, devices and features
To do
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5
Call flow
How incoming calls get answered
To do
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6
Company features
Recording, fax and integrations
To do
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7
Text messaging
Business texting (SMS) registration
To do
📋 Handy to have nearby
- A recent bill from your current phone company (only if you're keeping your numbers)
- Your current carrier's account number and PIN (also only for keeping numbers)
- A quick list of your team members and who needs a phone
- A rough idea of how you'd like calls answered (front desk? a menu? an AI receptionist?)